Product safety reportOPSS
Colour Changing LED Strip Light Kit sold on Wish safety warning over an electric shock risk
Product Safety Report for Colour Changing LED Strip Light Kit presenting a risk of electric shock.
Product image from the OPSS safety notice 
What to do now
Colour Changing LED Strip Light Kit sold on Wish could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2208-0099). Quoted as issued.
Summary
Product Safety Report for Colour Changing LED Strip Light Kit presenting a risk of electric shock.
The risk
The product presents a risk of electric shock as the transformer failed to comply with the minimum creepage distance requirements of 2.5mm for basic insulation. The distance measurement was found to be 2.3mm between the earth pin terminal pad and the mains line track on the PCB. Also, the product features a noncompliant UK plug and cord set not meeting dimensional requirements of the standard and has an insulated earth plug pin, which is prohibited. The CE marking, as well as other documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994..
Action taken
The listing has been removed by the online marketplace (Wish). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Advice to consumers
The listing has been removed by the online marketplace (Wish).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0099
Notified by: Office for Product Safety and Standards
Product description
Multicoloured LED strip lights packaged in a black cardboard box.
Open the OPSS notice
Questions
Why has Colour Changing LED Strip Light Kit sold on Wish been reported?
Colour Changing LED Strip Light Kit sold on Wish could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Colour Changing LED Strip Light Kit sold on Wish sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
