Vehicle recallDVSA
Daimler Actros 963 and Actros 964 recalled over a steering defect
Through a self-disclosure by supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in Atego 967 Actros 963 Arocs 964 and eActros 983 model vehicles on the ball joints that are installed in steering components (e.g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Actros 963
- Build datesThe build or first registration date is on the V5C.
- 13/11/2025 – 11/12/2025
- 07/11/2025 – 08/01/2026
- 12/11/2025 – 18/12/2025
- 15/11/2025 – 05/12/2025
- 10/11/2025 – 10/11/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRL260623 – KUGESPU – Replacce tie rod
Actros 964
- Build dates
- 21/11/2025 – 15/12/2025
- Manufacturer reference
- SRL260623 – KUGESPU – Replacce tie rod
What to do now
Some Daimler Actros 963 and Actros 964 have a steering or suspension fault.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/279). Quoted as issued.
Summary
Through a self-disclosure by supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in Atego 967 Actros 963 Arocs 964 and eActros 983 model vehicles on the ball joints that are installed in steering components (e.g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Defect
Through a self-disclosure by supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in Atego 967 Actros 963 Arocs 964 and eActros 983 model vehicles on the ball joints that are installed in steering components (e.g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Remedy
As part of our planned recall campaign and as a precautionary measure we want to check whether insufficiently hardened components were installed in the potentially affected vehicles. Insufficiently hardened components will be replaced as part of the check.
Models
Actros 963, Actros 964
Open the DVSA notice
Questions
Why are Daimler Actros 963 and Actros 964 being recalled?
Some Daimler Actros 963 and Actros 964 have a steering or suspension fault. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.