Vehicle recallDVSA
Daimler Actros 963 and Arocs 964 recalled over a steering defect
Through a self-disclosure by the supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in vehicles of the models Atego 967 Actros 963 Arocs 964 and eActros 983 on the ball joints that are installed in steering components (e. g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
Actros 963
- Build datesThe build or first registration date is on the V5C.
- 22/08/2025 – 11/12/2025
- 19/09/2025 – 26/11/2025
- 26/08/2025 – 08/01/2026
- 08/09/2025 – 29/10/2025
- 20/10/2025 – 26/11/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRL260624 – LESCHUSTA - Check drag link
Arocs 964
- Build dates
- 27/08/2025 – 06/01/2026
- 27/08/2025 – 08/01/2026
- 17/09/2025 – 05/12/2025
- 10/11/2025 – 11/12/2025
- 27/08/2025 – 18/12/2025
- 27/08/2025 – 15/12/2025
- Manufacturer reference
- SRL260624 – LESCHUSTA - Check drag link
What to do now
Steering or suspension parts on affected Daimler Actros 963 and Arocs 964 may fail.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/278). Quoted as issued.
Summary
Through a self-disclosure by the supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in vehicles of the models Atego 967 Actros 963 Arocs 964 and eActros 983 on the ball joints that are installed in steering components (e. g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Defect
Through a self-disclosure by the supplier ZF Friedrichshafen AG Daimler Truck AG was informed that there may have been a manufacturing deviation in vehicles of the models Atego 967 Actros 963 Arocs 964 and eActros 983 on the ball joints that are installed in steering components (e. g. drag links steering links tie rods). It cannot be ruled out that individual components did not fully undergo the prescribed hardening process and have therefore gotten into vehicles with insufficient material hardness. This may result in increased wear and in later phases reduced fatigue strength to the point of a possible fatigue fracture which would probably occur at low speeds with high steering forces (e.g. when maneuvering). In the event of such a fracture vehicle can no longer be steered and there would be a risk of accident.
Remedy
As part of our planned recall campaign and as a precautionary measure we want to check whether insufficiently hardened components were installed in the potentially affected vehicles. Insufficiently hardened components will be replaced as part of the check.
Models
Actros 963, Arocs 964
Open the DVSA notice
Questions
Why are Daimler Actros 963 and Arocs 964 being recalled?
Steering or suspension parts on affected Daimler Actros 963 and Arocs 964 may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.