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Vehicle recallDVSA

Daimler eACTROS 983 recalled over a fire risk

Vehicle fire risk

A thermal reaction may occur at the battery connection bolts of the electronically controlled power steering pump (EHPS (Electrohydraulic Power Steering)) of the trailing axle on vehicles of models eActros 983 and eEconic 956. The two battery connection points of the electronically controlled power steering pump of the trailing axle are located at the bottom in the installation position and are provided with a cover cap to protect against contact. Rain and splash water can collect in the cover cap. The water can no longer drain off due to missing drain holes. Because the battery connection points are standing in water electrochemical corrosion occurs that decomposes the bolts beyond the usual surface corrosion of the components. As a result of the corroded contact surface the transitional resistance at the terminal stud to the battery line increases and energy is released in the form of heat. Depending on the intensity and duration of the thermal reaction the battery lines and the circuit board of the electronically controlled power steering pump could ignite and in an unfavourable case flames could spread to surrounding components or the vehicle. This may increase the risk of fire. Failure of the electronically controlled power steering pump of the trailing axle has only minor effects on driving operation. There are only restrictions when reversing which however correspond to the operation of a non-steerable trailing axle. The turning circle could also be increased. However this is hardly noticeable to the driver.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • eACTROS 983

    Build datesThe build or first registration date is on the V5C.
    • 30/03/2024 – 05/12/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRL250617 – SCHKAEHPS2
  • Daimler

    Build dates
    • 01/01/2025 – 25/03/2025
    Manufacturer reference
    • SRL250617 – SCHKAEHPS2

What to do now

There is a risk of fire on affected Daimler eACTROS 983.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/307). Quoted as issued.

Summary

A thermal reaction may occur at the battery connection bolts of the electronically controlled power steering pump (EHPS (Electrohydraulic Power Steering)) of the trailing axle on vehicles of models eActros 983 and eEconic 956. The two battery connection points of the electronically controlled power steering pump of the trailing axle are located at the bottom in the installation position and are provided with a cover cap to protect against contact. Rain and splash water can collect in the cover cap. The water can no longer drain off due to missing drain holes. Because the battery connection points are standing in water electrochemical corrosion occurs that decomposes the bolts beyond the usual surface corrosion of the components. As a result of the corroded contact surface the transitional resistance at the terminal stud to the battery line increases and energy is released in the form of heat. Depending on the intensity and duration of the thermal reaction the battery lines and the circuit board of the electronically controlled power steering pump could ignite and in an unfavourable case flames could spread to surrounding components or the vehicle. This may increase the risk of fire. Failure of the electronically controlled power steering pump of the trailing axle has only minor effects on driving operation. There are only restrictions when reversing which however correspond to the operation of a non-steerable trailing axle. The turning circle could also be increased. However this is hardly noticeable to the driver.

Defect

A thermal reaction may occur at the battery connection bolts of the electronically controlled power steering pump (EHPS (Electrohydraulic Power Steering)) of the trailing axle on vehicles of models eActros 983 and eEconic 956. The two battery connection points of the electronically controlled power steering pump of the trailing axle are located at the bottom in the installation position and are provided with a cover cap to protect against contact. Rain and splash water can collect in the cover cap. The water can no longer drain off due to missing drain holes. Because the battery connection points are standing in water electrochemical corrosion occurs that decomposes the bolts beyond the usual surface corrosion of the components. As a result of the corroded contact surface the transitional resistance at the terminal stud to the battery line increases and energy is released in the form of heat. Depending on the intensity and duration of the thermal reaction the battery lines and the circuit board of the electronically controlled power steering pump could ignite and in an unfavourable case flames could spread to surrounding components or the vehicle. This may increase the risk of fire. Failure of the electronically controlled power steering pump of the trailing axle has only minor effects on driving operation. There are only restrictions when reversing which however correspond to the operation of a non-steerable trailing axle. The turning circle could also be increased. However this is hardly noticeable to the driver.

Remedy

As part of the recall campaign the cover caps on the affected vehicles must be replaced with cover caps with a water drain hole and the battery terminal studs must be cleaned and sealed with corrosion protection spray.

Models

eACTROS 983

Open the DVSA notice

Questions

Why are Daimler eACTROS 983 being recalled?

There is a risk of fire on affected Daimler eACTROS 983. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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