Product safety reportOPSS
Diamond Fresh naphthalene balls safety warning over harmful chemicals
Product Safety Report for Diamond Fresh naphthalene balls presenting a serious chemical risk.
Product image from the OPSS safety notice
What to do now
Tests have found a harmful substance in Diamond Fresh naphthalene balls above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2303-0034). Quoted as issued.
Summary
Product Safety Report for Diamond Fresh naphthalene balls presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as it contains naphthalene which is a banned, carcinogenic substance. Ingestion or inhalation of the chemical can cause irreversible damage to internal organs.
Further information regarding naphthalene can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/naphthalene-properties-incident-management-and-toxicology/naphthalene-general-information
The product does not meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.
Action taken
The product has been destroyed at the border.
Advice to consumers
The product has been destroyed at the border.
Additional information
PSD case number: 2303-0034
Notified by: Local Authority Trading Standards
Product description
A clear, blue and red bag of anti-insect naphthalene balls
Open the OPSS notice
Questions
Why has Diamond Fresh naphthalene balls been reported?
Tests have found a harmful substance in Diamond Fresh naphthalene balls above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
