Product safety reportOPSS
White Balloons (model: 0406407) sold on Amazon safety warning over harmful chemicals
Product Safety Report for white balloons sold via Amazon presenting a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
White Balloons (model: 0406407) sold on Amazon
- BarcodeThe long number printed under the barcode.
- X001H78AQT
- ModelOn the rating label, base, back or box.
- 0406407
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B09CK6QLKS
What to do now
Tests have found a harmful substance in White Balloons (model: 0406407) sold on Amazon above the legal limit.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2303-0021). Quoted as issued.
Summary
Product Safety Report for white balloons sold via Amazon presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as the balloons contain N-nitrosatable compounds in excess of the 1mg/kg limit. When tested, the product was found to contain 7.62 ± 1.52 mg/kg of N-nitrosatable substances, giving a range of 6.10 - 9.14mg/kg. This presents a risk to users as N-nitrosatable substances are classified as a carcinogen. The product also does not include the required warning markings for latex balloons.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2303-0021
Notified by: Local Authority Trading Standards
Product description
A large bag of small white balloons.
Open the OPSS notice
Questions
Why has White Balloons (model: 0406407) sold on Amazon been reported?
Tests have found a harmful substance in White Balloons (model: 0406407) sold on Amazon above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was White Balloons (model: 0406407) sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
