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Product safety reportOPSS

Senteria Gold-Coloured Metal Loop Earrings sold on Amazon safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Senteria Gold-Coloured Metal Loop Earrings presenting a serious chemical risk.

  • Senteria Gold-Coloured Metal Loop Earrings sold on Amazon: photo from the OPSS notice of 27 Mar 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • Senteria Gold-Coloured Metal Loop Earrings sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001G8WFK1
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B08G1MBWDY
    • B092Q4KTCC
    • B09PFKL12H

What to do now

The problem with Senteria Gold-Coloured Metal Loop Earrings sold on Amazon is chemical: it contains something that should not be there at that level.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2209-0263). Quoted as issued.

Summary

Product Safety Report for Senteria Gold-Coloured Metal Loop Earrings presenting a serious chemical risk.

The risk

The product presents a serious chemical risk to consumers as the metal parts contain lead in amounts over the maximum limit. Exposure to lead may cause a wide range of adverse effects, including damage to the kidneys, the circulatory system, and the developing brain. The unborn child and young children are the most sensitive to lead. For further information on the health effects of lead exposure, please see: https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology .

The product does not meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.

Action taken

The listing has been removed by the online marketplace (Amazon). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Advice to consumers

The listing has been removed by the online marketplace (Amazon).

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2209-0263

Notified by: Local Authority Trading Standards

Product description

Gold-coloured metal loop earrings supplied in transparent plastic packaging.

Open the OPSS notice

Questions

Why has Senteria Gold-Coloured Metal Loop Earrings sold on Amazon been reported?

The problem with Senteria Gold-Coloured Metal Loop Earrings sold on Amazon is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Senteria Gold-Coloured Metal Loop Earrings sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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