Product recallOPSS
The Laundress Fabric Conditioners recalled over harmful chemicals
Product Recall for The Laundress Fabric Conditioners presenting a chemical risk.
Product image from the OPSS safety notice
What to do now
The Laundress Fabric Conditioners contains a chemical that is restricted or banned in products like this.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2304-0083). Quoted as issued.
Summary
Product Recall for The Laundress Fabric Conditioners presenting a chemical risk.
The risk
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Action taken
Recall of the product from end users.
Advice to consumers
Recall of the product from end users. For further information, please see The Laundress recall link here : https://www.thelaundressrecall.com/
Additional information
PSD case number: 2304-0083
Notified by: Office for Product Safety and Standards
Product description
Fabric conditioners sold in white bottles with black caps. All recalled products have “The Laundress – New York” printed at the top of the label
Open the OPSS notice
Questions
Why has The Laundress Fabric Conditioners been recalled?
The Laundress Fabric Conditioners contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
