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Product recallOPSS

Smyths Toys’ jumping ball toy recalled over harmful chemicals

Harmful chemicalsSerious risk

Product recall for Smyths Toys’ jumping ball toy presenting a chemical risk.

  • Smyths Toys’ jumping ball toy: photo from the OPSS notice of 17 Mar 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

10 identifiers listed for this notice.

  • Smyths Toys’ jumping ball toy

    BarcodeThe long number printed under the barcode.
    • 5390946046107 or 2400018526222.
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 202009
    • 202109
    • 202110
    • 202112
    • 202204
    • 202205
    • 202207
    • 202209.
    ModelOn the rating label, base, back or box.
    • 124625

What to do now

Smyths Toys’ jumping ball toy contains a chemical that is restricted or banned in products like this.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2303-0054). Quoted as issued.

Summary

Product recall for Smyths Toys’ jumping ball toy presenting a chemical risk.

The risk

The product has been recalled because it presents a chemical risk as the maximum permitted concentration of the plasticiser DIBP (Diisobutyl phthalate) is significantly exceeded. DIBP may harm children’s health, as it may have effects toxic to reproduction.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

Recall of the product from end users. (See below for more information)

Advice to consumers

Recall of the product from end users. For further information, please access the Smyth’s Toys recall site at the following link: https://www.smythstoys.com/uk/en-gb/Product-Information

Additional information

PSD case number: 2303-0054

Notified by: Local Authority Trading Standards

Product description

A jumping ball toy with a hard plastic board.

Open the OPSS notice

Questions

Why has Smyths Toys’ jumping ball toy been recalled?

Smyths Toys’ jumping ball toy contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Smyths Toys’ jumping ball toy sold?

The notice names Smyths Toys. Products bought elsewhere are covered too if they match the details listed.

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