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Product recallOPSS

Giro Sport Design Giro Merit Bicycle Helmet recalled over an injury risk

Cuts and injuries

Product recall for Giro Sport Design Giro Merit Bicycle Helmet presenting a risk of injuries.

  • Giro Sport Design Giro Merit Bicycle Helmet: photo from the OPSS notice of 9 Jun 2023
    Product image from the OPSS safety notice

What to do now

Giro Sport Design Giro Merit Bicycle Helmet has been reported because it could hurt the person using it.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Contact Giro or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2302-0136). Quoted as issued.

Summary

Product recall for Giro Sport Design Giro Merit Bicycle Helmet presenting a risk of injuries.

The risk

Giro has reason to believe that there is a risk of the helmet straps on certain Giro Merit Helmets manufactured prior to January 2023 disengaging with the helmet when pulled with relatively little force, posing a risk of injury to the user in a crash.

Action taken

Recall of the product from end users.

Advice to consumers

Recall of the product from end users. For more information, please see https://www.giro.com/news/cycling/merit-helmet-voluntary-recall.html#:~:text=Bell%20Sports%2C%20Inc.,the%20user%20in%20a%20crash

Additional information

PSD case number: 2302-0136

Notified by: Local Authority Trading Standards

Product description

Bicycle helmets available in Navy, black, grey and white

Open the OPSS notice

Questions

Why has Giro Sport Design Giro Merit Bicycle Helmet been recalled?

Giro Sport Design Giro Merit Bicycle Helmet has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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