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Product recallOPSS

Lying Mouse Table Lamp recalled over an electric shock risk

Electric shockHigh risk

Product recall for Lying Mouse Table Lamp sold via Etsy presenting a high risk of electric shock.

  • Lying Mouse Table Lamp: photo from the OPSS notice of 20 Jun 2023
    Product image from the OPSS safety notice

What to do now

The hazard with Lying Mouse Table Lamp is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2208-0073). Quoted as issued.

Summary

Product recall for Lying Mouse Table Lamp sold via Etsy presenting a high risk of electric shock.

The risk

The product has been recalled as it presents a high risk due to having a lack of protection from electric shock. When tested, it was identified that the basic insulated cable can be touched with a finger. A distance of 2.6mm was measured between the lamp cap and the test finger, this is below the minimum required values of 3mm for clearance and 5mm for creepage. The product did not meet the requirements of the insulation resistance test between live parts and foil over the lamp holder with the lamp in position. The lamp holder used is only rated at 125V, the product maximum voltage rating is 240V and some of the required documentation and markings were not present.

The product does not comply with the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product from end users. Removal of the listing by the online marketplace

Advice to consumers

Recall of the product from end users. The Etsy seller has contacted customers directly. The listing has been removed by the online marketplace (Etsy).

Additional information

PSD case number: 2208-0073

Notified by: Office for Product Safety and Standards

Product description

Desk lamp in the shape of a mouse that is holding the lamp holder with a black power supply cord and plug.

Open the OPSS notice

Questions

Why has Lying Mouse Table Lamp been recalled?

The hazard with Lying Mouse Table Lamp is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was Lying Mouse Table Lamp sold?

The notice names Etsy. Products bought elsewhere are covered too if they match the details listed.

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