Product recallOPSS
My First Bear Rattle recalled over a choking risk
Product Recall for My First Bear Rattle sold by John Lewis presenting a risk of choking.
Remove it from the toy box or cot straight away.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
My First Bear Rattle
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 32020113
- Sold betweenCompare with your receipt or order date.
- 20th November 2020 to 7th February 2023
What to do now
The risk with My First Bear Rattle is choking: a part can detach and fits inside a child’s airway.
- Remove it from the toy box or cot straight away.
- Check the floor and play areas for any parts that have already come off.
- Follow the corrective action in the notice: a refund, repair or replacement from John Lewis & Partners.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2304-0010). Quoted as issued.
Summary
Product Recall for My First Bear Rattle sold by John Lewis presenting a risk of choking.
The risk
The product has been recalled due to a choking hazard being caused by small parts releasing. This means that if a child were to place one of the small parts in their mouth, they could potentially choke.
The product does not meet the requirements of the Toys (Safety) Regulations 2011 (Consumer Protection Act 1987).
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users. For further information, please see the John Lewis recall site here: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls
Additional information
PSD case number: 2304-0010
Notified by: Local Authority Trading Standards
Product description
A bear shaped wooden baby rattle.
Open the OPSS notice
Questions
Why has My First Bear Rattle been recalled?
The risk with My First Bear Rattle is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was My First Bear Rattle sold?
The notice names John Lewis. Products bought elsewhere are covered too if they match the details listed.
