Product recallOPSS
Naughty Elf Doll 12 recalled over an injury risk
Product Recall for Naughty Elf Doll presenting a risk of cuts and injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Naughty Elf Doll 12
- BarcodeThe long number printed under the barcode.
- 5056283860324
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 25009
- 23294
- Item or listing codeOn the box, the label, or the order page where you bought it.
- XMA6032/OB
What to do now
Naughty Elf Doll 12 has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2411-0053). Quoted as issued.
Summary
Product Recall for Naughty Elf Doll presenting a risk of cuts and injuries.
The risk
The product presents a risk of cuts and injuries to the user as some products may have an accessible sharp edge.
The affected batches of the product do not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The affected batches have been recalled from end users.
Consumers in possession of the naughty elf doll should check their batch details which can be found on the product packaging directly above the barcode label.
Any consumers who have purchased one of the affected products should stop using it immediately and return it to their place of purchase for a full refund.
If you have any further queries, please contact the manufacturer on 01226 395 095. Alternatively, please access the Iceland recall page at the following link: https://www.iceland.co.uk/product-recall.html
Additional information
PSD number: 2411-0053
Notified by: Local Authority Trading Standards
Product description
A Christmas elf doll 12 inches in height and dressed in a red, green and white outfit.
Open the OPSS notice
Questions
Why has Naughty Elf Doll 12 been recalled?
Naughty Elf Doll 12 has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
