Product recallOPSS
Canyon Speedmax CF Bicycles recalled over an injury risk
Product Recall for Canyon Speedmax CF Bicycles presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Canyon Speedmax CF Bicycles
- ModelOn the rating label, base, back or box.
- Speedmax CF models R073
- R41 sold from 2016 to 2024
What to do now
The risk with Canyon Speedmax CF Bicycles is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from Canyon.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2411-0071). Quoted as issued.
Summary
Product Recall for Canyon Speedmax CF Bicycles presenting a serious risk of injuries.
The risk
The product presents a risk of injuries as it has been identified that in certain circumstances, the fork steerer tube can crack or break which would lead to the detachment of the bike stem and handlebar. This may lead to a fall and injury.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Canyon is stopping sales of the Affected Products and:
Sending a notification directly to consumers via available contact details to stop use of the product immediately until assessed by a professional bike mechanic.
Assessment and, where necessary, repair of the product by a professional bike mechanic.
Additional information
PSD number: 2411-0071
Notified by: Local Authority Trading Standards
Product description
A peach and black coloured triathlon bike with Canyon lettering on the frame.
Open the OPSS notice
Questions
Why has Canyon Speedmax CF Bicycles been recalled?
The risk with Canyon Speedmax CF Bicycles is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
