Product recallOPSS
Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley recalled over an injury risk
Product recall for Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
7 identifiers listed for this notice.
Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley
- ModelOn the rating label, base, back or box.
- P54
- P54-B
- P54 D
- P54 D-B
- P54 SB-B
- P54 D SB-B
- Serial numberOn the rating label or a sticker on the product.
- 20050xxx to 22304xx
What to do now
The risk with Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from Rock Exotica.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2303-0017). Quoted as issued.
Summary
Product recall for Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley presenting a risk of injuries.
The risk
The product has been recalled as it has been identified that the button assembly on a limited number of 1.1” Omni Swivel Pulleys and associated variants may not be secure. A small number of pulleys manufactured from February 2020 through October 2022 may not have had adequate thread locker or sealant, allowing the set screw to back out. Under normal circumstances, either the thread lock or sealant is adequate to secure the button and prevent this issue. If the button comes out, the side plate can open, allowing the rope to fall out which could result in serious injury or death.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Recall of the product from end users. (See below for more information)
Advice to consumers
Recall of the product from end users. For further information, please see the Rock Exotica recall site here: www.rockexotica.com/omni-recall
Additional information
PSD case number: 2303-0017
Notified by: Local Authority Trading Standards
Product description
Multiple variants of an aluminium swivel pulleys primarily used for climbing.
Open the OPSS notice
Questions
Why has Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley been recalled?
The risk with Rock Exotica Omni Block 1.1 Aluminium Swivel Pulley is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.




