Product recallOPSS
Vernier Go Direct Charge Station recalled over a burns risk
Product Recall for Vernier Go Direct Charge Station presenting a risk of burns.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Vernier Go Direct Charge Station
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 17000001 - 23xxxxxx
- ModelOn the rating label, base, back or box.
- GDX-CRG (Also sold as part of a packaged item GDX-CRG, GDX-CRG-EX, GDX-CRG-NP, GDX-CRG-EURO, GDX-TMP-TP, GDX-TMP-TP-INTL, GDX-TMP-TP-NP, GDX-PH-TP, GDX-PH-TP-INTL, GDX-PH-TP-NP)
What to do now
The hazard with Vernier Go Direct Charge Station is heat: surfaces, steam or contents could burn the user.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Contact Vernier or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2411-0064). Quoted as issued.
Summary
Product Recall for Vernier Go Direct Charge Station presenting a risk of burns.
The risk
If a product with an internal electrical short is plugged into this charge station the charge station could overheat to an unsafe temperature. The heat is high enough to melt the nearby ABS plastic of the GDX-CRG housing, presenting a risk of burns.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
For further information, please access the Vernier recall alert at the following link: https://www.vernier.com/support/
The importer has also been required to recall the products from end users. Please access the Instrument Direct Services recall site at the follwoing link and follow the steps to fill in the recall form: https://www.inds.co.uk/education/2024-vr157352-go-direct-charge-station-safety-recall/
Additional information
PSD case number: 2411-0064
Notified by: Health and Safety Executive
Product description
A charging station for Vernier wireless go direct sensors. Tools for use in educational laboratories - schools, colleges and universities within the UK.
Open the OPSS notice
Questions
Why has Vernier Go Direct Charge Station been recalled?
The hazard with Vernier Go Direct Charge Station is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
