Product recallOPSS
CPT 15 & 22 Temperature and Pressure Relief Valves recalled over a burns risk
Product Recall for CPT 15 & 22 Temperature and Pressure Relief Valves presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
CPT 15 & 22 Temperature and Pressure Relief Valves (2)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- Identifiers
What to do now
Parts of CPT 15 & 22 Temperature and Pressure Relief Valves can get hot enough to burn, or hot liquid could escape.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2304-0079). Quoted as issued.
Summary
Product Recall for CPT 15 & 22 Temperature and Pressure Relief Valves presenting a risk of burns.
The risk
The valve’s present a risk of burns as the valve cartridge is not sufficiently tight in the brass body. When manually operated, the valve cartridge may unscrew and allow hot water to escape.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users. For further information, please access the Reliance Valves website at: https://www.reliancevalves.com/gb/en/resources/news/product-safety-notice-cpt-15-22
Additional information
PSD case number: 2304-0079
Notified by: Office for Product Safety and Standards
Product description
Pressure and temperature relief valve. Batch codes 21-22 to 48-22 (ww-yy) are in scope of this Product Recall. Batches after week 48 of 2022 onwards are not affected.
Open the OPSS notice
Questions
Why has CPT 15 & 22 Temperature and Pressure Relief Valves been recalled?
Parts of CPT 15 & 22 Temperature and Pressure Relief Valves can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
