Product recallOPSS
Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 recalled over a burns risk
Product Recall for Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 presenting a risk of burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000
- ModelOn the rating label, base, back or box.
- HR-1501000
- Sold betweenCompare with your receipt or order date.
- 28th May 2021 to 3rd August 2022
What to do now
Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 could cause burns or scalds.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2210-0079). Quoted as issued.
Summary
Product Recall for Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 presenting a risk of burns.
The risk
The product presents a risk of burns due to issues with the overall construction and lack of electrical strength. When tested, the conductors had been soldered onto their respective terminals. They had not been held in place independently of the soldered connection or securely hooked in position prior to soldering. There were no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard, which could cause an explosion resulting in burns to the user. The product also failed the electric strength test as the insulation between the input and output circuits broke down when a 2.92 kV test voltage was applied between the circuits.
The plug for the product does not meet the requirements of BS1363-1 as the disposition of the pins was incorrect, which resulted in the plug being unable to fully enter the gauge, even when a force of 10N was applied. The thickness of the live and neutral pins were measured as 4.14 & 4.10 mm, above the maximum of 4.05 mm. The breadth of the live and neutral pins were found to be 6.56 & 6.54 mm, exceeding the limit of 6.48 mm. The dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two that could cause damage to the socket and undue wear and tear to the sleeve. Some of the required documentation and markings were not present.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users. Destruction of the product. Import rejected at the border.
Advice to consumers
Import rejected at the border.
Destruction of the product.
Recall of the product from end users. A recall notice has been sent directly to end users. Consumers are advised to stop using the product immediately and return it for a full refund.
Additional information
PSD case number: 2210-0079
Notified by: Local Authority Trading Standards
Updated 25/05/2023 to include AC adaptor model number.
Product description
Jump starting tool for automobiles in a black carry case. Includes a wall plug charger, and the jump starter itself has multiple USB slots for charging electronic devices.
Open the OPSS notice
Questions
Why has Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 been recalled?
Multi-Function Jump Starter JX27 with AC Adapter Model HR-1501000 could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
