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Product recallOPSS

Online Home Shop Electric Heated Blankets recalled over a fire risk

Fire or overheating

Product Recall for Online Home Shop Electric Heated Blankets presenting a fire risk.

  • Online Home Shop Electric Heated Blankets: photo 1 of 2 from the OPSS notice of 3 Apr 2023
    Product image from the OPSS safety notice
  • Online Home Shop Electric Heated Blankets: photo 2 of 2 from the OPSS notice of 3 Apr 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

6 identifiers listed for this notice.

  • Online Home Shop Electric Heated Blankets

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • PO1712
    • PO1479
    • PO1478
    • PO1205
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • OBEBPOLCL13
    • OBEBPOLWH02
    Sold betweenCompare with your receipt or order date.
    • September 2022 to January 2023

What to do now

Online Home Shop Electric Heated Blankets could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2302-0034). Quoted as issued.

Summary

Product Recall for Online Home Shop Electric Heated Blankets presenting a fire risk.

The risk

The products have been recalled as they present a serious risk of fire and may not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets (Safety) Regulations 1994. This means there is a risk that the product could catch fire and it may also pose a risk of electric shock. Customers who have purchased either of the affected products are advised to unplug the product and stop using it immediately.

Action taken

The product has been recalled from end users.

Advice to consumers

Recall of the product from end users. A recall notice has been sent to all direct customers and retailers. For further information, please see the Online Home Shop recall site here: https://www.onlinehomeshop.com/product-safety-recalls

Additional information

PSD case number: 2302-0034

Notified by: Local Authority Trading Standards

Product description

A charcoal 130 x 160 centimetres electric heated blanket and a white double sized electric heated blanket.

Open the OPSS notice

Questions

Why has Online Home Shop Electric Heated Blankets been recalled?

Online Home Shop Electric Heated Blankets could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the batch code, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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