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Product recallOPSS

Ring RPPL360 Fast Charge Lithium Jump Starter recalled over a fire risk

Fire or overheatingSerious risk

Product Recall for Ring RPPL360 Fast Charge Lithium Jump Starter presenting a high risk of fire.

  • Ring RPPL360 Fast Charge Lithium Jump Starter: photo from the OPSS notice of 27 Mar 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Ring RPPL360 Fast Charge Lithium Jump Starter

    BarcodeThe long number printed under the barcode.
    • 5055175250151
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 38/21 and 05/23. The batch number can be found on the underside of the unit.

What to do now

Ring RPPL360 Fast Charge Lithium Jump Starter has been flagged because it could start a fire in the home.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Contact Ring or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2303-0111). Quoted as issued.

Summary

Product Recall for Ring RPPL360 Fast Charge Lithium Jump Starter presenting a high risk of fire.

The risk

The product has been identified as presenting a high risk of fire. A manufacturing fault can lead to the sleeving on the battery cable being damaged by a solder pin of a component on the PCB. This creates the possibility of a short circuit and the PCB overheating. The proximity to a lithium-ion battery presents a risk of the battery igniting.

Action taken

The product has been recalled from end users (see below for further information).

Advice to consumers

Consumers should immediately stop using the RPPL360 jump starter. Store the product outside, protected from water and rain. For further information contact the retailer ordering@ringautomotive.com for the up-to-date advice for obtaining a refund and disposing of the unit.

Additional information

PSD case number: 2303-0111

Notified by: Local Authority Trading Standards

Product description

The intended use of a RPPL360: a jump starter for motorcycles, cars, 4x4s and vans; a LED torch; and a power bank for phones and tablets.

Open the OPSS notice

Questions

Why has Ring RPPL360 Fast Charge Lithium Jump Starter been recalled?

Ring RPPL360 Fast Charge Lithium Jump Starter has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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